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Home Screen

Info on the Home screen of the ShockAi app.

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Written by ShotTrack Support
Updated over a month ago

After opening the app, you will see the home screen below.


The first thing you should do, is click the Login button. Enter the login details for your account and click the Sign-in button.

If you don't sign in, you can still scan for devices and connect to them, but you won't be able to upload your Events and Sessions to the ShockAi platform.


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If you haven't already setup a ShockAi account, head to the Getting Started section and follow the instructions for creating an account


After you've logged in, on the home screen there are 4 options to click on:

  • ShockAi logo - view the app version or clear your file cache.

  • Scan for Devices button - the screen where users can connect to their various devices (VoD, ViB, etc)

  • Help beacon button - allows you to chat with our support team or view help documents

  • Logout button - this logs you out of the app


About section

If you tap the ShockAi icon, it will redirect you to the About screen. This screen provides information such as the version number of the app. Additionally, there's a button to clear the cache of files that have been copied to your device (if they weren't automatically deleted).


Scan for devices

Upon clicking the Scan for Devices button on the Home screen, you'll be directed to the Available Devices screen. By clicking on one of the devices in your list, you'll see the specific options for that device, such as configuring device settings or viewing/uploading recorded events.


Help articles and Support chat

In the lower-right corner a chat bubble is available which allows you to chat with the ShotTrack support team, see previous support conversations, or search and view our Help documentation.

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